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Customer Service

Customer Service:

At Hamish Hawkin, customer service is extremely important to us. Our aim is to give you the best possible service we are able to give. Should you need to contact us for any reason, please do so as directed in the categories below.

Delivery Information:

Hamish Hawkin offer a fee structure as follows:

 Delivery Service Charges
All of Ireland          >0.5kg €3.50
All of Ireland          0.5 - 5.0kg €7.00
United Kingdom €16.00

Returns & Refunds:

If you change your mind about keeping the item(s), not to worry. As long as it is within 14 days of receiving the item(s), please send us an email to hello@hamishhawkin.com and you will receive details of how to make a return. The item(s) must be unused, in their original packaging with labels and in resalable condition. 
Please note however that SALE items are non-returnable and non-refundable.

Cancellations:

If you change your mind and want to cancel your order, please call us on +353 (0)21 4706956 and/or send us an email to hello@hamishhawkin.com and you will receive details as to what to do next.

Faulty Items:

We won't knowingly send any faulty items to you. However, should you receive a faulty item, please notify us within 48 hours of receiving it by sending us an email and if possible a photograph to hello@hamishhawkin.com and you will receive details as to what to do next.  Don't worry, we will sort it out.

Customer Service Opening Hours:

Monday - Friday: 10am - 6pm Cork Time (GMT)

Saturday - Sunday: 10am - 6pm Cork Time (GMT)